Step 01
Phone or WhatsApp
You ring Paulin or message — same-day reply, usually inside an hour.
Same-day reply
About Avia
No call centres, no project managers in between. When you ring Paulin's number, you get Paulin.
Paulin
Paulin Topalli set Avia up after fifteen years working for other builders. The thing he loves most is taking a complicated job from start to finish — that feeling when a property comes together is what pushes him into the next one.
No call centres, no project managers in between. When you ring Paulin's number, you get Paulin. When you ask for a quote, he comes and looks himself.
Henri
Paulin's brother. Hands-on across every job, alongside the wider crew when bigger work calls for it. Two pairs of hands you actually know — not a name on a quote you never see again.
Photo of Henri arriving — we'll drop it in here once Paulin sends one through.
Accreditations & checks
Industry-standard skills card scheme. Required on most professional construction sites in the UK.
Certified for safe assembly, use and dismantling of mobile access towers — relevant for any work at height.
Identification, proof of address, financial, qualifications, county court judgements, open source media, customer reviews, company trading history, company duplication, enhanced business check, director checks.
Bookings made through Checkatrade are covered by their £1,000 guarantee — independent reassurance over and above what we offer directly.
How it works
You deal with Paulin and Henri throughout. No subcontractor chains, no handoffs, no "the office will get back to you."
Step 01
You ring Paulin or message — same-day reply, usually inside an hour.
Same-day replyStep 02
We come and look in person. Free, no obligation. You get a feel for who's working on your house.
Free, in personStep 03
Written quote within days. Fixed price agreed up front. Anything that changes, we tell you first.
In writing, fixedStep 04
Start date agreed, deposit on bigger builds, materials ordered. Clear on what day one looks like.
Clear timelineStep 05
Paulin runs the work, Henri's on site daily. Photo updates and a heads-up if anything unexpected comes up.
Hands-on, dailyStep 06
Walk-through, snags closed, warranties handed over, place left clean. £1,000 Checkatrade guarantee on Checkatrade bookings.
Snagged & cleanWhere we work
Most jobs start with a phone call or a WhatsApp message. We come and look in person before quoting anything substantial.